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Excellent service!
Helpful, friendly, warm, and exceeded expectations.
I contacted Bagraft a couple of months ago in connection with a suitcase we had purchased a few years ago. The wheels now had a mind of their own. After contacting Gary at bagcraft and emails going backwards and forwards he eventually tracked down wheels in Ireland. The problem had been Brexit and getting the wheels through customs from France. Thanks to his perseverance they arrived today and worked a treat. Now that’s what I call “Customer Service” I will have no hesitation in recommending the company and Gary for the way they look after customers. Excellent and thank you.
A very pleasant relaxed purchase experience. The delightful Lady who served us was extremely helpful, personable and well-versed in the advantages of the products we purchased.
Friendly, professional service, much better experience than just buying a bag on Amazon. I will definitely shop there again
Nigel Nisbett
Exceptional service. Very professional and the kind of personal service one cannot find anywhere else.
I cannot recommend Bagcraft strongly enough.
Thank you so much.
Really pleased with the quality of both the bag and the customer service!
Gail Sinclair 2021
A lovely and traditional store complete with a personal, knowledgeable and courteous service offering a wide range of superior quality leather goods including handbags, purses, wallets, credit card holders, man bags, travel bags etc. In the centre of thriving Leigh-on-Sea Bagcraft is celebrating its 44th Birthday. Bagcraft success and longevity speak volumes. Thank you for my purchase today, nicely packaged, and it makes the perfect present. Thank you also for a lovely shopping experience. I really enjoyed it.
SU. May
Fantastic first-class professional and excellent service from Gary. Gary went out of his way to help and assist and the item received was excellent. Thank you Gary and all the team, I look forward to buying from you in the very near future.
G B . April,
Bought a beautiful bag from bagcraft today! Wonderful service and a very good choice of quality bags
Lindsey Illingworth. April
Super friendly and accommodating, stocked the Samsonite accessory I just couldn’t find anywhere else, good price and reasonable shipping cost, great communication though-out the sale, would definitely buy from again.
Eddie Callan , March
I was looking for this small watermelon-shaped purse and I found it only at Bagcraft; the great difficulty was postage through Brexit and Covid-19 storm from the UK to Greece, Gary excelled in helping me to receive it because it was not that easy; Gary thank again for the excellent service
Quality of Bagcraft of Leigh-On-sea
I have been a customer at Bagcraft of Leigh-On-Sea for many years. I have always found them very helpful and polite. Gary is a gem nothing is too much trouble for him. The bags have always been top quality design and fair price. I can never fault my purchases.
J Smith, 5th March
Absolutely amazing – thank you so much. Fantastic trolley ( I hope my Mum likes it for Mother’s Day) friendly quick to delivery. I would definitely recommend
Jacky Oliver,
Great experience
Great experience shopping with Bagcraft. I ordered my new purse online and although I live locally I did not expect it to be delivered by hand the same day! The great service and quality of the item I bought were superb.
Janet Halladay
Amazing shop,
Amazing Shop, with absolutely fantastic service – above and beyond
Jack
Great company
I‘ve just bought my second Spirit handbag from Bagcraft. Gary was really helpful and informative over the phone and I’m delighted with my new larger bag, it’s perfect for my needs and is a fab colour. Ten years ago Bagcraft was the only shop I could find that stocked Spirit bags, the customer service was great then and is still excellent. I thoroughly recommend them.
Excellent Service and Product.
I purchased two Spirit Bags from Bagcraft. The process was excellent from start to finish. I ordered by telephone and the person I spoke to was very helpful and well-informed. The bags arrived within a couple of days and were very well packed and perfect. I will use this firm again.
We use Bagcraft regularly
We use Bagcraft regularly and have always found just what we wanted or needed at a good price.
Second time was just as good.
This is the second time that I have used Bagcraft. Brilliant price and even better customer service. Cannot be beaten.
Simon Noakes
I would certainly recommend this shop
I bought a beautiful Rowallan leather satchel from Bagcraft for my daughter as a graduation present. I was really impressed with the service, they contacted me with photographs to check I was happy with the colour etc., and the package arrived quickly and very well wrapped. I would certainly recommend this shop.
Great service!
Great service! I ordered a bag to replace one I had worn out and it was the wrong one. Gary sourced the one I wanted and it was delivered the next day.
Excellent shopping experience and I’m very happy.
I would recommend them 100%.
Despite the circumstances due to the virus outbreak, they managed the situation outstandingly well and answered every question I had about the shipping and my order very quickly. I am very happy with my item as it is exactly what I ordered. And amazing customer service as well. I would recommend them 100%.
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Excellent personal service
Excellent personal service, very helpful and responsive. Would definitely use it again and would recommend it to others.
LIZ COX
Favourite gloves
I had lost a pair of my favourite gloves and could not find a replacement pair in the U.S. When I found Bagcraft, I was thrilled. Not only did they have what I wanted, but the service was terrific! I could not have been more pleased!
Fantastic customer service
Fantastic customer service, Gary dealt with my order and was very helpful and kept me updated throughout the process, and the bag is great. I’d definitely recommend shopping here
Emma Rigg
Lovely shop
Lovely shop things are not low cost here but excellent quality and very helpful staff I would shop here again as it’s ideal for Christmas
Happy shopping from Karen.
Karen Woolford
Amazing Customer Service
I ordered a Christmas gift from the US To be delivered to the Uk on this site. As I was nervous about not being familiar with this company, I had to call twice with questions. The level of customer service has surpassed any company I have ever had to contact. I have worked in customer service for over 20 years and am so impressed. My contact at Bagcraft has been Gary. Not only did he respond quickly and politely but offered to look into my shipment progress even further just to put my mind at ease with the delivery and email me an update. I would highly recommend this company with complete confidence
My daughter and I usually buy our bags from Bagcraft
My daughter and I usually buy bags from Bagcraft, a good selection of leather handbags and luggage. The staff are friendly and very helpful. I am really pleased with the new soft black leather handbag that I bought 2 weeks ago. Highly recommend this shop.
Janice Meachem
The only place to buy your handbags etc in Leigh-on-Sea
The only place to buy your handbags, purses, wallets, luggage etc is Leigh on Sea in my opinion.
My family and I have always gone to Bagcraft for several reasons – firstly the range is fantastic and of very high quality, secondly, if there is ever a repair required the goods are taken in and fixed no questions asked even without your receipt they have your details registered on their system so there’s no typical “no receipt can’t help you attitude” you get from big stores, thirdly everyone in there is so lovely even when I go in with my 4-year-old son who runs riot it’s no worries!
Mystar1982
I highly recommend this shop
I highly recommend this shop. Great staff, fantastic service, qualities sadly lacking in many shops now
Have used this shop for years
Have used this shop for years. Always an excellent and helpful service. The owners are especially caring and have a deep knowledge of all of their products. First Class.
Alan Halls
Excellent
Great service, great product. Received on the date promised to meet my travel plans. Excellent.
Keith
Extremely pleased
Extremely pleased with the service I received. My telephone query was dealt with in a very efficient and friendly manner, I then placed my order online and could track my delivery via a courier service. I really feel like they care about their customers.
Cj 9th
Absolutely outstanding service
Absolutely outstanding service! They went out of their way to help me with fast delivery and I received my order in plenty of time. And the product I purchased is of great quality as well, thoroughly happy with my experience from start to finish.
Martina Iezzi
It has an excellent selection of travel bags and cases.
Paul Harvey
Couldn’t have been more helpful
Couldn’t have been more helpful in repairing my Samsonite suitcase, and they did an excellent job – when I am sure that others might have said to scrap it and buy a new one. Would highly recommend
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Hello, just wanted to say thank you for the swift receipt and well packaged wallet that I ordered. It arrived in plenty of time and it was exactly what I was looking for at a good price. I would definitely use Bagcraft again and would pass on my recommendation to friends.
Emma West, Nottingham, February 2014
Further to my telephone call I would like to leave the following testimonial for your website:
Thank you for your excellent customer service and prompt processing of my order. I had been let down with delivery of my item elsewhere and it is nice to deal with a Company who offer such a personal service and who I can speak to directly on the telephone. I will definitely recommend to family and friends.
Helen Roberts, Wales, January, 2014
I have received my Rowallan bag, very pleased with both bag and your excellent service, thank you,
Mrs C Thompson , Doncaster, January 2014.
I would just like to thank you for managing to get my order through to me in time for Christmas. It is very much appreciated. Excellent customer service.
Regards
Mrs Jane Owen, Wolverhampton, Dec 13.
Just received the Spirit Rachel bag- it’s exactly what I wanted. Many thanks for your excellent service and prompt delivery. I will definitely recommend you to my friends!
Enid Wormald, Notts. DEC 13
Thank you for safe arrival of my order for Revelation cabin luggage.
I am very impressed with the service I have received from your
Company and will definitely consider using you again.
Best Wishes
Annette Adams , Kiderminster, Oct 13
Many thanks for your super service which has got me out of a fix big time.
Cheers
John ,London, Sep 13
Thank you so much, my bag arrived today. I very much appreciate your kind remarks. This is now my third Rowallan bag I have purchased from you and I am absolutely delighted with all three. The leather is beautiful and your careful packing makes them a pleasure to receive. No doubt I will be shopping with you again in the near future.
Kind Regards
Many Thanks
Linda Needham , Northamptonshire, Aug 13
Just wanted to say that the briefcase you special-ordered for me arrived safe and sound. I am looking forward to giving it to my wife for her birthday. Thanks for the special consideration your gave my order request.
Steve , Ohio, USA . April 2013
Dear all at Bagcraft,
Having just arrived back from a few days away, I am absolutely delighted to see that my bag has arrived! It is just what I had hoped it would be like and was very neatly packaged and labelled.
Thank you very much,
Lucy (Manchester) March 2013
Hello,
Just to say that the cases were delivered as scheduled and to thank you for your courteous, helpful and friendly service.
Angela , London , Feb 2013
Just like to say many thanks and how super your service is. Only a small order this first time but will definitely return when the need arises. Very quick response to our order by email and umbrella arrived today superbly and securely packed.
Thank you so much and kindest regards,
Rob H ( Bucks) Dec12
Gary
Thank you so much for your kind attention. My handbag arrived this morning
at 10.44 (I had been informed that it would arrive between 10.44 and
11.44!). I am delighted with it. I have dealt with several firms over the
internet but have never before had the personal attention I received from
you. Although it is unlikely that I will be buying another handbag in the
near future I will certainly be recommending you to my friends. It was a
pleasure to do business with you.
Ann S , Devon , November 12
Delighted with that bag, Gary…….thanks.
I know it wasn’t exactly the order of the century, but I wanted to thank you for the thoroughly professional and courteous way you acted. Good service is an increasing rarity these days, in my experience anyway and it was very pleasant to deal with someone bucking that trend.
Good luck with your business going forward.
Thanks again and regards
Chris S (Billericay, Oct 12)
thank you so much for your prompt and efficient service. the bag is great
Celia H , Northampton , Oct 12
I’ve just ordered a couple of new cases and had to write to thank you for your knowledge, advice & exceptional service, so rarely found these days.
Many thanks
Ann (Thorpe Bay, Sept 2012)
Hi – Just thought I would let you know that the bag arrived yesterday in perfect condition. It is absolutely fab, does exactly what it says on the tin! Thanks once again for all your help.
Julie K (kent , Aug 2012)
Hi Gary and many thanks for this. I’ll look forward to receiving it and I
appreciate your approach to customer service, I will definitely come back to
you in future.
Regards – Tim. (Berkshire) July 2012
I would like to place on record my sincere thanks for the exceptional customer service I received from Gary Elman today, in respect of his efforts to locate a replacement key for one of my samsonite suitaces.
Thank You
Josephine Hayward , (Wales), July 2012
Thanks ever so much for the regular updates.
Got the suitcases today, thank you very much. Will recommend your company to friends and family.
Kind regards,
Raj, Cheshire, June 2012
Bag arrived this morning as you said it would, I’m really pleased with it. Thank you for remembering and emailing me when the stock arrived. You have provided a really good service. A+++
Kind regards
Liz , Scotland , May 2012
Gary helped me with an urgent order, he thought on his feet, and solved my problem ! He now has a customer for life………
Dani S , Suffolk, Apr 2012
The saddle bag arrived yesterday and I took it over to my niece for her birthday last night, she was absolutely thrilled with it.
May I take this opportunity to thank you for being so helpful with my purchase.
Kind Regards
Liz G ( Scunthorpe) Mar 2012
Hi folks, I received the key to the case that I requested. It works fine and I want to “Thank you very much” for your help. It is refreshing to deal with a company that can actually do something correctly the first time. “with God, all things are possible”; with men, not so much!
Allen T (Iowa) Feb 2012
I would like to thank you and commend you on the fabulous service that I have received from Bagcraft. Following a very helpful and friendly conversation yesterday on the telephone with someone at Bagcraft, I ordered my item via the website and it arrived this morning in excellent condition and 100% matched the description I was given. I will definitely recommend your site to my friends
Wendy S (Kent) JAN 2012
Like the fact that you seem like a company run by human beings and not just a web shop. {And that you are cheaper than Amazon on this occasion!
Mike, (Woodbridge) Dec 11
thanks for the prompt service. Bag duly arrived pm yesterday –
Bag is good quality and I am pleased with it.
Will shop with you again!
Caroline (London) NOV 11
I wanted to write & say thanks for the key you sent me, it arrived next day and works perfectly. The serviced I received was great and i’d definitely use you again.
I was worried as my Samsonite bag is nearly 20 years old and I didnt think id be able to get one so cheaply or quickly.
Thanks again!
David S
Folkestone (Nov 11)
I have received the package 😀 It’s great ! Thank you so much I really appreciate the hassle you went through and we finally managed to get it done.
Thank you once again !
Have a great weekend
Nikita (Malta) Nov 11
Just a quick note to thank you for organising the briefcase which arrived on time yesterday and is exactly as I had hoped it would be.
Mr J H (Leicestershire, Aug 11)
Just wanted to say that my cabin cases have arrived already – they are perfect.
Thanks so much for such prompt delivery and service.
Kind regards
Jo F ( Hampshire) , July11
my wife explained the problem you had finding us yesterday, apologises for that. Had i known it was you making the delivery i would have informed you in advance
of our hidden home!!!
just wanted to thank you for the marvellous service and you will receive our recommendation every time. a very satisfied customer
kind regards
Keith Harris (Essex) June 2011
Gary,
Just to confirm that the suitcases have just arrived.
Thanks for the excellent service.
Regards,
John N (Isle Of Man) May 2011
Very many thanks Gary for all your help. The service from Bagcraft is once again exemplary.
Best regards
Jenny, (Kent) , May 2011
Just wanted to drop you a line to say that I’ve received the purse purchased from bagcraft.Very happy with it and thanks for the great service.Will not hesitate to use the website again for future purchases.
Kind regards,
Carolyn ( Derbyshire) May 2011
Many thanks for the great pictures. I really appreciated your trouble. Please would you send me the purple one?
Mrs B (West Yorkshire) Feb 11
excellent response when I phoned to say I was unable to get the item into the cart. Very polite and helpful guy provided swift solution. Having searched many sites I chose yours as you don’t charge p&p which is especially important on a small order
What an amazing service at a brilliant price.
I’m so glad I found your website.
Wishing you continued success; you deserve it.
Best regards
Mrs M (Wrexham) January 2011
Hi Gary,
Thank you so much for your advice on the suitcase, I received it yesterday morning!!!!!!!!!!! I won’t hesitate to use your company again & will definitely promote you to other people.
Many Thanks
Becky (Hampshire ) Dec 10
I received my order today, and I am chuffed to bits. Thanks to Gary who helped me over the phone (in secret from my husband).
A happy customer.
Kirsty (Leicestershire) DEC 2010
Hi,
Just to confirm safe receipt of the Urbanite backpack.
Many thanks for the excellent service.Kind Regards
Brian( Cheshire dec10)
Customer service was excellent, efficient communicative competence was well established and provided in regards to customer satisfaction – Thank you.
Zahir (Bradford, October 10)
GARY . TROOP RUCKSACK ARRIVED SAFELY THIS MORNING . THANKS FOR YOUR ASSISTANCE AND GOOD HUMOUR IN THIS TRANSACTION …………MUCH APPRECIATED. CHEERS
GRAHAME ( Scotland, September 10)
Many thanks, have got the bag and I love it, thank you. I told my wife about your excellent service and she ordered a nice quality shopping basket from you on Saturday too
Mark (Hertfordhshire) August 10
Hi
To Gary and the team
The Bags arrived yesterday. Many thanks for your service. What a lovely shop you have.
Andrea (Wigan) May 10
Dear Gary! Thank you for fulfilling the request so professionally – I appreciate your great service! Best regards and I look forward to purchase from you again in the future!
Mr W (London May 10)
Thank you for e-mail regarding delivery ,once again thank you for excellent service and I would be happy to buy and recommend you again.
Mrs J (Lancs) April, 2010
Gary,
I can’t thank you enough for your assistance in this matter. Unfortunately when I popped in this morning you were busy on the phone.
I asked your assistance to pass on our thanks but thought I would drop you a line just in case you didn’t get the message.
Once again many thanks
Alan G ,( Essex) April 2010
Dear Gary
Just a quick note of thanks to you for getting my briefcase (Samsonite Inspector Attache Case Focus (700 Series) Black ) fixed recently.
All the Best
Jim (Glasgow) April 2010
Case arrived, thanks very much. Highly delighted!
Nick ( Cornwall) March 2010
Hi Gary,
I would like to thank you for the service I received last week when ordering from your company. The suitcase I purchased was as advertised and at a very reasonable price. I am always unsure about ordering from a new company but would definately recommend yours. Your advice was priceless and I received the case as adviced the next day.
Once again many thanx and kind regards
Kelly P (London) Feb 10
Thank you very much for your great service.
Have a fantastic holiday season.
Kind Regards
Patrik (London) Dec09
hi! I received my order today, I’d just like to say many thanks for the very fast delivery-excellent service! I will definately be recommending your web site to others and be using it myself again in the future. Thanks again, happy christmas!
JA Mc (Hull) Dec09
Gary you’re a star!
Thank you very much for your help and assistance on this and I really appreciate your concern in making sure the suitcase was delivered safely and to the correct address.
I will not hesitate to use Bagcraft again in the future when purchasing luggage.
Thanks ever so much!
Janine (London) December 09
” Just want to say thanks. ( May07)
The bag arrived this morning-exactly as you told me it would, and its gorgeous! I can’t tell you how pleased I am. I’ve given up on this bag a while ago and now I have it ! Great!
And your service was just fabulous. In the first place to recieve a reply to my oh-so-random question showed how much you care about customers. And then you made the effort to find this little gem even when the manufactuer said it doesn’t exist. Good job !
Thanks again !
Kristina (Harrow)
“Excellent shopping experience” Dear Bagcraft, ….(April 07)
I would just like to say that it has been an absolute pleasure to deal with you and your Company. True customer service is hard to come by these days however, you have restored my faith. Bruce C Many thanks for your help and advice! This morning I have received the bag. EMILIO H (Madrid) Just a quick e-mail to say thanks for your help with ensuring that the above order “Arrived in the time that I needed it to”. Julia C I popped in to the shop the other day and bought a small case for my MP3 player (like an Ipod). I’m very pleased with it so far and just wanted to let you know! My bag has arrived safely and I’m delighted with it. Many thanks for the Joan C (Aberdeen) This is just a quick email to thank you for the very efficient way you sent my “Troop” bags through on the above order. I received them today and I am very pleased with them. Regards Thank you so much for the tremendous speed and enthusiasm you dealt with my recent bag injury. The new suitcase arrived today and is great. We really do appreciate your help and advice and I wanted to thank you for that. All the very best Received the bag today. Thanks for all your help – excellent customer service I wanted to let you know that my beautiful handbag arrived this morning and I have seldom experienced such prompt and excellent service and your range Best wishes Magdalen H (Cambridgeshire) Just to let you know that the bag I ordered yesterday afternoon arrived safely this a.m. I am totally delighted and thrilled with your service Jean F (Oxfordshire) Many thanks for your prompt and efficient service – my order has just been delivered Many thanks for so quick delivery :)I’ve got it today. Best regards Anna B The bag just arrived in good time as ever. Many thanks again for your help! Dear Gary, thank you so much for your help, I have received the replacement Troop bag in time to give as a present for Christmas. I hope that your “lost cargo” eventually turns up! My gorgeous Radley Tea Dance handbag was waiting for me when I arrived at work this morning – a great start to my day! I would like to thank you for your excellent customer service from when I placed my order via your website through to delivery this morning. I very much appreciated you bringing to my attention the fault on the original handbag you were about to dispatch to me and the way in which you ordered another, honouring the sale price. You were extremely efficient with both emails and phone calls. I am very impressed with your company and will not hesitate to recommend you to friends and family. I will definitely be shopping with you again. Nicola L, Bucks Thank you very much for your speedy service. I am very impressed as well as being pleased with my purchase. I will recommend your websight to my friends. Mrs Katherine S (DEVON) May 08 Thank you for your excellent service, we collected our suitcases as we Many Thanks, David (Manchester) May08 Hi, I just wanted to say what an excellent service you’ve provided. I ordered my manicure set on Monday & received it today – it’s just what I’m after & excellent quality. Hi Gary Just to thank you very much for the wheelie bags. They have just arrived, so will be dealing with them on Monday. Thanks Just wanted to say thank you for being so quick and helpful, my order arrived in perfect condition and exactly when you said it would, and your customer support was excellent. Will definitely recommend you and use you again! Thomas (Bucks) (July 08) the service provided by bagcraft was excellent. The goods arrived Just to let you know that the skyflight has arrived. It is very pink! but it went down a treat. Thank you so much for having a pink suitcase. You wouldn’t believe the amount of difficultly I have had in trying to buy one. Many thanks for the efficient service – bag arrived today! Thanks for the call – I am very impressed Angela, Cheshire July 2008 The item arrived promptly — I am very pleased with the purchase and would not hesitate to buy from this supplier again Bill (Benfleet) July 08 The bag arrived yesterday and my boyfriend is delighted with it. I was Rebecca (Norfolk) July08 Just to let you know that the suitcase has arrived safely this afternoon, Duncan E ( North Yorkshire ) Oct 08 First class service. Good communication & paperwork. Could not believe the speed of delivery! Your Service Excellent Many Thanks. The new bag arrived this afternoon, thanks. I now own five different Exactly what we wanted and arrived in excellent condition. Thanks for your excellent customer service – it seems to be a rarity these days ! Patricia , Cambridgeshire. Nov08 |
| Many thanks Many thanks for your assistance last Saturday evening. The Timberland Garment Carrier arrived yesterday as promised. The bag and your service is first class. Tony (Cornwall) Dec 08 |
Just a quick thank you for prompt delivery of order, and to let you know the substitute radley handbag keyring was lovely!
Thank you once again and Merry Christmas.
Melanie ( Leicestershire) Dec08
I wanted to say thank you for ensuring my order arrived before Christmas – it is great to received good, professional customer service, and I would recommend you to anyone.Have a fabulous festive break.Regards
Mhairi (Edinburgh) Dec08
Just to say thanks for sending the replacement item, which arrived
today. Thanks for your prompt service and help
Megan (Swindon) Jan 09
Brilliant Lovely service and excellent bag which came super quick!
Sue (Stevenage) Jan09
Hi thereJust wanted to say thanks a million for the fabulous Hidesign bag which arrived yesterday.
Great service and I’ll definitely recommend you to my friends!
Thanks
Phoebe (London) January 09
Thanks for your concern. My bag has arrived safely now (11:10AM)and in good condition. Excellent service despite the snow!
Jeremy ( Nottingham) Feb 09
Thank you the Funny faces trolleys have been received today.I have been very impressed with the efficient way you have managed my order.I am hoping to buy my daughter some luggage for the coming trip to Barbados and we shall look on your website for a small set of luggage for her.If you have any that are not on your website please e-mail me the details.Many thanks
Denise (Bedford) Feb 09
Many thanks for your assistance, the delivery has been made and may I thank you for your excellent service, which was exemplary.
Yvonne (Warwick) March 09
The item arrived at lunchtime today.This is the second item I have ordered from your company and I’m very
impressed with the quick delivery and competetive prices. I will certainly
recommend you to my friends and colleagues.Regards,
Mike (Tyne&Wear) June 09
Hi Gary,
Just wanted to let you know that we recieved the bag on Tuesday and it is the perfect match.
Thanks once again for all the effort you put into getting the bag.
Sharon & Brogan , (Scotland) . June 09
Just a quick line to let you know we received the cases yesterday and are thrilled with them.
Thanks again for your assistance with this.
Kind regards
Beth. (East Sussex) August 2009
Just wanted to say thank you for the great fast service. I rang at the weekend and chose bag and colour and I was contacted straight away when the bag came into stock and it arrived quick too. Thanks.Sharon , ( East Sussex) , August, 2009.
Many thanks for a speedy delivery and the effort made into getting the bag.Thanks again
Leon W ( Lancashire ) August 2009
Received the suitcase first thing this morning, thank you very much. Great service.Kind regards,
Murielle (London) Sept 09
just to say thanks very much for the spare lock, which arrived today as promised – terrific service.
We’ll look at your web site again to see what else you offer!Many thanks
Doug (Worcestershire ) Sept 09
Having originally been led to your company by friends who mentioned about your
great service/prices, I can wholeheartedly agree. Thank you once again.
Simon (Berkshire) October 2009
Good afternoon
The bag arrived today. Thank you for your prompt and courteous service.
Kind regards
Wendy (Cambs) November 09
Just to let you know that the locks arrived yesterday, hopefully my husband will fit them tonight.!Thank you for all your help.Your customer service is second to none.
Regards
Sue H (Herts) Nov 09
Hi, just received the bag thanks a million for great service, will be recommending you and using you again !
Roxana (West Sussex ) November 09
